March 24, 2016 Customers Like Self-Service, Unless It Undermines Customer Support https://hbr.org/2015/07/customers-like-self-service-unless-it-undermines-customer-support?cm_sp=Article-_-Links-_-Top%20of%20Page%20Recirculation Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to email this to a friend (Opens in new window)Click to share on LinkedIn (Opens in new window) Related