April 20, 2018November 16, 2020 Beyond Starbucks: How Racism Shapes Customer Service https://www.nytimes.com/2018/04/20/opinion/starbucks-racism-customer-service.html Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to email this to a friend (Opens in new window)Click to share on LinkedIn (Opens in new window) Related