May 25, 2018November 16, 2020 How Companies Can Identify Racial and Gender Bias in Their Customer Service https://hbr.org/2018/05/how-companies-can-identify-racial-and-gender-bias-in-their-customer-service Share this:Click to share on Twitter (Opens in new window)Click to share on Facebook (Opens in new window)Click to share on Google+ (Opens in new window)Click to email this to a friend (Opens in new window)Click to share on LinkedIn (Opens in new window) Related