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Managing Service Operations

A Resource for the Managing Service Operations MBA Course at Harvard Business School

September 20, 2022September 20, 2022

Retail Therapy: Zappos Offers to Listen to Pandemic Worries

https://www.nytimes.com/2020/05/31/business/zappos-coronavirus.html

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LinkPosted in Articles and Current EventsBy Ryan Buell

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← 8 Airports Where You Can Reserve a Fast Lane Through the TSA Checkpoint
You Can Call Zappos To Ask For Help On Anything—One Doctor Did And Was Able To Help 300 COVID-19 Patients →

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