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Managing Service Operations

A Resource for the Managing Service Operations MBA Course at Harvard Business School

Author: Ryan Buell

March 2, 2016March 2, 2016

How Brick and Mortar Retailers Can Compete With Amazon’s Shipping

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March 2, 2016

The Future of Food

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March 2, 2016

Training NFL Prospects and Office Workers

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March 2, 2016March 2, 2016

Dubai to Aukland: 17 Hours on the World’s Longest Flight

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February 29, 2016

What Can Healthcare Learn from the Cheesecake Factory?

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February 29, 2016

Disney Introduces Demand-Based Pricing at Theme Parks

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February 28, 2016

What It’s Really Like to Risk It All in Silicon Valley

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February 28, 2016September 28, 2016

What’s Your Approach To Your Queuing Experience?

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February 28, 2016

Amazon Sizes Up UK Restaurant Delivery Market

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February 28, 2016

Can Mickey make it big in Shanghai?

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