Author: Ryan Buell
		
		How to (Actually) Change Someone’s Mind
		Customer Complaints, and Their Ways of Complaining, Are On the Rise
		Rent the Runway axes the Unlimited model
		The New M&A Playbook
		With no contact and substantial space, Getaway’s tiny houses were ahead of their time
		Is PG&E going to pay you back after power shutoffs?
		Fall 2020 Syllabus
		Managing Service Operations
[MBA Course]