Category: Managing Employees
		
		Home Depot Won a Lot of Customers During the Pandemic. The Trick Is Keeping Them.
		Out of work since lockdown, Mumbai’s dabbawalas are all set to return
		Meet the Customer Service Reps for Disney and Airbnb Who Have to Pay to Talk to You
		Cranky customers, masked smiles redefine workplace culture: ‘Feels like we’re strangers’
		My employees took pay cuts instead of layoffs. We’re doing better than ever.
		Gravity Payments employees volunteer to take pay cut as revenue drops 50% during COVID-19 crisis
		If You Can Manage a Waffle House, You Can Manage Anything
		The World’s First Scrum Restaurant: Riccardo’s “A Taste of Tuscany” in London