Category: Service Automation
A peek inside Nordstrom’s merchandise-free ‘Local’ shop
Audio engineering is making call center robots more ‘human’ and less annoying
Banks Look to Cellphones to Replace A.T.M. Cards
How algorithms rule our working lives
MIT Robot Schedules Baby Deliveries
Hungry startup uses robots to grab slice of pizza
The Knowledge Jobs Most Likely to Be Automated
Why Apps Make You Wait
