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Customer Satisfaction at the Push of a Button

Southwest Airlines Reports 45th Consecutive Year Of Profitability

Inside Amazon Go, a Store of the Future

‘Entire aisles are empty’: Whole Foods employees reveal why stores are facing a crisis of food shortages

The Things That Come to Those Who Wait: A Sociocultural History of the Line

Domino’s Tracking App Tells You Who Made Your Pizza—Or Does It?

Walmart’s Pickle: How To Remain the Everything Store
