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Managing Service Operations

A Resource for the Managing Service Operations MBA Course at Harvard Business School

Tag: Belk

October 2, 2021October 2, 2021

‘Everything Going the Wrong Way’: Dollar Stores Hit a Pandemic Downturn

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September 20, 2018

Amazon May Open Up to 3,000 Cashierless Stores by 2021

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February 12, 2017October 25, 2020

The End of Employees? The Rise of Contractors

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December 21, 2016October 25, 2020

Six retailers agree to stop using on-call shift scheduling

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November 4, 2016

Six Ways to Get People to Solve Problems Without You

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October 31, 2016October 25, 2020

MIT Robot Schedules Baby Deliveries

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October 28, 2016October 25, 2020

This ‘life-changing’ shift has made submariners much happier

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August 15, 2014October 25, 2020

Starbucks to Revise Policies to End Irregular Schedules for Its 130,000 Baristas

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August 13, 2014October 25, 2020

Working Anything but 9 to 5

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May 7, 2014October 25, 2020

Navy officials recognize the importance of a good night’s rest and are shifting schedules accordingly

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