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Managing Service Operations

A Resource for the Managing Service Operations MBA Course at Harvard Business School

Tag: Uber

August 8, 2019August 27, 2019

Uber Posts $5.2 Billion Loss and Slowest Ever Growth Rate

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November 27, 2018November 28, 2018

HBS After Hours: Uber Prepares to Go Public

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October 22, 2018November 27, 2018

Uber’s secret weapon is its team of economists

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November 8, 2017November 27, 2018

Uber’s new cultural norms

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September 23, 2017November 27, 2018

Uber’s New CEO Just Sent an Amazing Email to Employees and Taught a Major Lesson in Emotional Intelligence

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July 26, 2017November 27, 2018

How Uber is trying to fix itself

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June 25, 2017November 27, 2018

After Travis Kalanick’s Resignation, Will Uber Really Change?

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June 5, 2017November 27, 2018

Uber hires Harvard Business School professor Frances Frei to solve its leadership problems

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April 2, 2017November 27, 2018

How Uber Uses Psychological Tricks to Push Its Drivers’ Buttons

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March 29, 2016November 27, 2018

Why A New Generation Of On-Demand Businesses Rejected The Uber Model

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