Links
Believe It or Not, Airport Bathrooms Are Getting Better (and Cleaner)
I spent 53 minutes in Amazon Go and saw the future of retail
Workers at Marriott hotels in Boston go on strike
Amazon May Open Up to 3,000 Cashierless Stores by 2021
How VR is Transforming the Way Walmart Trains Associates
John Hancock to sell only interactive life insurance
Andy O’Brien: Creating a Customer Service Organization at HBS
Meet the disruptors shaking up the legal world
