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Managing Service Operations

A Resource for the Managing Service Operations MBA Course at Harvard Business School

January 30, 2020October 12, 2021

The Upside of Highlighting a Product’s Downsides

https://hbswk.hbs.edu/item/the-upside-of-highlighting-a-products-downsides

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Posted in Articles and Current EventsTagged CBABy Ryan Buell

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