Links
Has Your Starbucks Barista Been Acting Especially Friendly Lately? Here’s Why.
The Starbucks Turnaround That Has Baristas and Customers Steamed
Consumer Financial Protection Bureau Customer Complaints Database
A “crazy generous concept”: $3 Espressos in NYC
Starbucks is going retro to make customers feel welcome again
This American Life: I Wish I Knew How to Force Quit You – AI Poetry
Massachusetts Question 5: Minimum Wage for Tipped Employees
‘Up at Night’: Tipped Workers Fearful About Mass. Ballot Question to Hike Minimum Wage