Links
Southwest Airlines Adds Standby Perks for Elite Frequent Flyers
Upgrade of full Red Line fleet could boost capacity, reduce wait times
Hungry startup uses robots to grab slice of pizza
Is the Customer Always Right? Crowdsourcing Critical Business Decisions
The Hard Truth About Business Model Innovation
75 Customer Service Facts, Quotes, and Statistics
The Knowledge Jobs Most Likely to Be Automated
Wells Fargo Fined $185 Million for Fraudulently Opening Accounts
