Links
Here’s what CVS hours will look like once pharmacists’ lunch break policy begins
How Pharmacy Work Stopped Being So Great
Fries of the Future
How I built this: Southwest Airlines
Queen Elizabeth II: The Queue and the Cumbria expert who helped plan it
Zappos’ ‘Customer Service for Anything’ is a very human experience
You Can Call Zappos To Ask For Help On Anything—One Doctor Did And Was Able To Help 300 COVID-19 Patients
Retail Therapy: Zappos Offers to Listen to Pandemic Worries
